Integrity of Tribal Gaming Regulators

When Tribal Casinos first started sprouting up across the Untied States there was a grave concern among States and the Federal Government that organized crime would infiltrate the operations and become a huge source of revenue for criminal activities. The Feds, States and Tribes negotiated regulation standards that far exceed any private or corporate run casino in the world.

Tribal casinos must pass scrutiny from Federal National Indian Gaming Commission (NIGC), State Gaming Commissions and Tribal Gaming Commissions. While the Tribes maintain they have first right to regulate their casinos, the State and NIGC can intervene anytime they determine rules are being violated. The State routinely audits Tribal casinos and the Tribe foots the bill.

The responsibility of a Tribal Gaming Agent (TGA) is to do routine and special audits for all aspects of casino that relate to Class III gaming. Class III gaming includes table games like blackjack, roulette and craps among others and slot machines. Class II gaming includes activities like bingo and pulltabs. Tribes have label activities like the restaurant as a Class IV activity.

The Tribes, however, wanting more assurance of legal activities in their casinos have expanded the role of the TGA’s to include audits in every aspect of the casino to insure the integrity of all internal controls, regulations, rules and policies that are in place to guarantee the smooth, legal and fair operation of the casino. The basic credo of the Tribal Gaming Commission and its agents is to ‘protect the assets of the Tribe’.

One would think that given such an important and noble mission, an employee who works as a TGA would have very high integrity, a higher level of honesty and a sense of pride consummate to the importance of the job they are doing. Most do, but in some cases egos and the euphoric feeling some people get from elevated levels of power obscure the mission a TGA is entrusted to uphold

Read the story of how one Tribal Gaming Director lost control of his vindictive personality trait and used the Tribes assets to launch a personal campaign that changed the lives of more than 300 people, including his own, destroying the careers of several honest people with decades of gaming experience and knowledge and costing the Tribe millions of dollars.

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Casino Dealers School Offers Great Career Opportunities – Part 2

To obtain a position for a dealer at a casino, your expected to be knowledgeable in dealing at least two table games. You will have to pass an audition in the table games with the respective casino before being considered for hire. There are basically seven different classes to take Roulette, Craps, Black Jack, Poker, Baccarat, Pai Gow, and Pai Gow Poker.

Poker: This class should cover the special and unique requirements of dealing poker. Extensive hands on training begins with terminology used in poker, shuffling the deck, boxing, pitch and place cards, cutting cheques, changing currency. Instruction also covers protection of the game, dealing time, dealer relief, audition techniques and job Interviews.

Baccarat: This class offers extensive hands on training beginning with the rules, regulations, and object of the game. Then the student advances on to learn about the equipment,dealer and caller positions and duties, bank hand wagers and player hand wagers , card values and third card values.Training continues with the proper handling of cheques, distribution of the cards, commission markers, and casino commissions. The class also provides instruction on protecting the game, audition techniques, and job interviews.

Pai Gow Chinese Dominoes: The class begins with the background and principles of Pai Gow and is introduced to Chinese Dominoes. Training in the Four Basic Rule as of Play, exceptions of play and house rules, totaling, shuffling and delivery of Chinese dominoes. The student advance to learn about the moving bank, making pay-offs, deducting the 5% commission, check cutting, sizing and making change. The class should also cover casino procedures, protection of the game, audition techniques and job interviews.

Pai Gow Poker: This class should offer extensive hands on training beginning with principles and background to the game of Pai Gow. The training continues with making change, check cutting, sizing, shuffling and cutting the deck, card handling and card distribution, moving bank, making pay-offs,and deducting commission.. Instruction should also cover casino procedures, protecting the game, audition techniques and job interviews.

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Casino Dealer – Unconventional Job Option

Tired of conventional jobs? Try a casino dealer job. It is best job opportunity for those who passionately love the game. Play with finest players at their table, do your job sincerely and money will flow in your direction. The salary of casino dealer though not very lucrative but one can earn big amount of money in terms of tips. The future of any casino largely depends on what type of casino dealers they have, so if you are good at you job you can make big money with your talent.

It is a good job option for those who reside at tourist active places like LA and famous and rich cities of Europe. Earlier it was not considered a good source of income but now things are changing, demand of professionally trained casino dealers is increasing. There are school, colleges and casino providing professional training to this career. One would be surprised to know but now agencies are providing trained and professional casino dealers to the casino. The job is cosmopolitan in nature it gives a dealers in casino an opportunity to meet people from all corners of the world.

A job of dealers in casino is gaining popularity among common people. The job in itself is quite tedious. One has to spent long hours at the tables. It requires lots of mental alertness and patience as well. To get the job of casino dealer in good casino one should have professional degree, now many casinos are providing professional training to new dealers and they charge good amount of money for that training.

The minimum age to become a casino dealer is 21 in most of the states. Before hiring for a job their background is thoroughly scanned. If involved in any kind of felony or have a record of drug addiction, large debts then candidate is not selected for the job. Once hired for the job the dealer would get license for the job.

For better job opportunity it is advised to get professional training. The training may last for 8 weeks. The fee structure of such courses are high, poker training is most expensive training. Once finished the training apply for jobs in different casinos and hotels. Candidates are mostly selected on the basis of their performance in interview and audition.

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Mystery Shopping in the Casino and Gaming Industry

Taking mystery shopping assignments in the casino and gaming industry is a sure bet way to have fun, earn a little extra money, and help companies maximize the customer experience for all guests. Similar to secret shopping in retail store locations, an assignment in casino mystery shopping requires driving to various properties, using and evaluating the various services undercover and providing candid feedback through required forms and online surveys. Taking on evaluations in the casino and gaming industry are only realistic for those folks who reside in states that allow gambling (especially Nevada), as long-distance transportation is not typically be reimbursed.

However, for your time, most administrators of mystery shop assignments will pay some sort of compensation or with in-kind services like free casino chips, complementary meals, or other products. The perks of casino mystery shopping will vary on the type of job assigned and the company you are working for. To ensure that you are paid and invited for future jobs, each project much be completed in a completely professional manner with a high-level of attention to detail. Remember, casino mystery shopping is not about getting wild, playing card games or getting free drinks, it is about gathering valuable data on the “guest experience” that can be used by management to make improvements as needed.

Both large casino properties and smaller gaming establishments are looking for honest and truthful critiques of their many products and services. This is where you step in as the undercover eyes, ears and taste buds of the corporate office, analyzing every last detail to make sure it meets quality standards. Before going on an assignment, review and familiarize yourself with the requirements and paid survey questions listed out for your visit. You don’t want to “out” yourself by standing around in the lobby with a pencil behind your ear, a clipboard under your arm and a stopwatch around your neck.

Typically, you will gather data on objective questions like how long you stood in line to cash out your chips and also answer opinion-type questions such as what you thought of the interior decorating. Some other common areas of interest include the quality of the table games dealer, beverage server, cage cashier, restaurant and buffet, security, valet and more.

Casino mystery shoppers must live a local that permits gambling and gaming, be willing to work at odd hours in the day and night, must have keen observational skills, and be able to communicate well verbally and in written reports submitted through online surveys. Based on the quality of your work, you will develop a relationship of trust and dependability with a particular mystery shop business or survey sites that will hopefully score you more and more work in the future.

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